Shipping Policy

At MamaCare, we aim to make your shopping experience as smooth and transparent as possible. Please review our shipping rates, processing times and estimated delivery times below.

1. Shipping Rates Within Australia

We offer the following standard shipping rates for orders delivered within Australia:

Order Value (AUD)	Standard Shipping Fee
Below $70	$9.99
$70 or more	FREE

Free standard shipping applies to all eligible Australian orders of AUD $70 or more, including orders totalling exactly $70.

Shipping costs and available delivery options will be displayed at checkout before you complete your purchase.

2. Order Processing Time

Orders are generally processed within 1 business days after payment confirmation.

Please note that processing times are separate from delivery times.

Orders placed on weekends or Australian public holidays may require additional processing time.

During promotional periods, public holidays or periods of high order volume, processing may take longer than usual.

3. Estimated Delivery Times

Delivery times vary depending on your location, the shipping carrier and the delivery service selected.

The following estimates apply after your order has been dispatched:

Destination	Estimated Delivery Time
Australia	6–10 business days
United States	6–12 business days
Canada	8–15 business days
United Kingdom	6–10 business days

Please note: These are estimated delivery times, not guaranteed delivery dates.

Actual delivery times may be affected by carrier delays, customs clearance, weather conditions, public holidays or other circumstances beyond our control.

4. International Shipping

MamaCare offers international shipping to selected destinations.

International shipping fees and available delivery methods vary depending on the destination and will be calculated at checkout.

For international orders, customs duties, import taxes or other applicable charges may be imposed by the destination country. These charges, where applicable, are the responsibility of the recipient.

5. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation with tracking information, where tracking is available.

You can use the tracking number provided to follow your shipment through the relevant carrier's website.

Please allow some time for tracking information to become available after dispatch, as carrier systems may not update immediately.

6. Delivery Delays

While we make every effort to ensure timely delivery, unexpected delays may occasionally occur.

If your order appears to be delayed, please check your tracking information first.

If you require further assistance, our customer support team will be happy to help.

7. Contact Us

If you have any questions about shipping, delivery or tracking, please contact our customer support team.

Email: info@mamacare.com.au

Website: www.mamacare.com.au

Thank you for choosing MamaCare.